This page explains what personal information 599jili collects from players in the Philippines, how we use it, and the rights you have over your own data. We keep things straightforward — no legal jargon you need a law degree to understand. If you have a question that is not covered here, our FAQ page is a helpful next stop.
Last updated: 2025. Continued use of the platform means you accept this policy as written.
When you register on 599jili, we collect your name, date of birth, email address, and mobile number so we can create and manage your account. Date of birth is required to verify that you meet the minimum age of21 to participate in online gaming in the Philippines. We may also ask for a copy of a government-issued ID during account verification to comply with local regulations. This information is stored securely and is never sold to third parties. You can update most of your account details by logging in and visiting your profile settings.
Every deposit and withdrawal you make on 599jili is logged in our system, including the amount, date, payment method used, and transaction status. This data allows us to process your payments accurately, resolve any disputes, and maintain financial records as required by Philippine regulations. We do not store full card numbers or banking credentials on our servers — payment processing is handled by third-party providers who maintain their own security standards. Transaction history is available in your account dashboard at any time. If you notice an unfamiliar transaction, please contact us immediately using the details in our FAQ page.
When you access 599jili on your mobile or desktop, we automatically collect technical data such as your device type, operating system, browser version, IP address, and pages visited within the platform. This information helps us optimise the platform experience, diagnose technical issues, and detect unusual activity that may indicate fraud or account misuse. We do not use this data to build advertising profiles or share it with marketing companies. Usage data is retained only for as long as necessary to fulfil its purpose and is then deleted or anonymised in line with our internal data retention schedule.
If you contact our support team by email or through the platform, we keep a record of your message, the response provided, and any attachments you share. These records allow us to follow up on open issues, maintain quality standards, and refer back to past interactions if the same issue recurs. Support conversations are treated as confidential and are only accessible to staff who need them to resolve your query. We may also send you account-related messages — such as deposit confirmations, password reset links, and important policy updates — to the email address registered on your account. You cannot opt out of these transactional messages while your account is active, as they are necessary for account operation.
Under applicable data protection principles, Filipino players have the following rights regarding their personal information held by 599jili.
You can request a copy of the personal data 599jili holds about you at any time. We will respond to verified access requests within a reasonable period and provide the information in a clear, readable format. This right helps you stay informed about exactly what data we have on file for your account.
If any of your personal details held by 599jili are inaccurate or out of date, you have the right to request a correction. You can update basic profile details directly from your account settings, or contact support for changes that require identity re-verification. Keeping your data accurate also helps ensure smooth payment processing.
You may request that we delete your personal data when it is no longer necessary for the purpose it was collected, subject to any legal obligations we have to retain certain records. Regulatory and financial records related to your account may need to be kept for a defined period even after account closure. We will inform you of any such limitations when processing your request.
Where we process your data based on legitimate interest — for example, platform fraud monitoring — you have the right to object to that processing. We will review your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests. Submit any objection through the contact details in our FAQ.
Quick answers to what Filipino players most often ask about how their data is handled.
No — 599jili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We share data only with essential service providers such as payment processors and identity verification partners, and only to the extent necessary to operate the platform. These providers are contractually bound to protect your data and cannot use it for their own purposes. Any sharing of data required by Philippine law enforcement or regulatory bodies will be done in compliance with applicable legal processes.
When you close your account, 599jili retains certain records — including transaction history and identity verification documents — for the period required by Philippine gaming and financial regulations. This retention period typically covers several years from the date of account closure, depending on the type of data involved. Once the retention period expires, your data is securely deleted or anonymised. During the retention period, your information is not used for any marketing or operational activity — it is held solely to meet legal obligations.
Yes — identity documents submitted during account verification are handled with strict security measures, including encryption during transmission and controlled access on our systems. Only authorised personnel involved in the verification process can view submitted documents, and access logs are maintained. Once verification is complete, documents are stored securely and not shared with any external party except where required by Philippine law. If you have concerns about submitting your ID, visit our FAQ page for more detail on our verification process.
Check our FAQ for quick answers, or head to your account to review your data settings. New to 599jili? Create your free account today.